QUEZON CITY — Philippine National Police (PNP) Chief Gen. Rommel Francisco D. Marbil has issued a directive mandating all police units to respond to 911 emergency calls within 3 minutes.
This initiative is part of the PNP’s commitment to enhancing public safety and ensuring that all communities, particularly the most vulnerable, receive prompt and effective police assistance.
“Every Filipino deserves quick and efficient police response, regardless of their location or status. The revitalized 911 hotline is not just a technological improvement; it is a crucial component of our mission to make every community feel secure and supported by the PNP,” said Gen. Marbil on Sunday (Aug. 18).
The revitalized E911 system, which replaced the Patrol 117, incorporates advanced technology designed to reduce response times and improve coordination among emergency services. Marbil stressed the importance of PNP personnel being fully prepared to respond to emergency calls with the highest degree of urgency and professionalism.
“Our citizens rely on us during emergencies, and we have to ensure that every 911 call is met with the swift and effective response it deserves. This directive is more than just a procedural requirement—it reflects our unwavering commitment to serve and protect the Filipino people, ensuring peace and safety across the nation,” the general added.
He also urged the public to use the 911 service responsibly, stressing that the system’s effectiveness depends on the cooperation and good judgment of all citizens.
In closing, Gen. Marbil reaffirmed the PNP’s dedication to continuous improvement, recognizing the revitalized 911 system as a critical step toward building a more responsive and dependable police force. (UnliNews Online)
